Omar A. Barakat
Technical Product Manager · Agile Coach
IBM AI Product Manager · ICP-ACC · PSM I (98.8%)
Cairo, Egypt · omarbravotube@gmail.com · LinkedIn
Summary
Technical product manager and agile coach with 10 years across tech, management, and training. I build products and the systems behind them, fix ones that have broken down, design data/AI products, and transform & teach organizations — 10+ products shipped, 5+ companies transformed, 2 startups cofounded, and an agile course taken by nearly 5,000 students.
Experience
Agile Practitioner / Scrum Master
Feb 2025 – Present
Wolters Kluwer (USA)
- Leading the agile delivery process for Cobra AI, a suite of internal AI tools: Cobra Insights (RAG over company documentation), Cobra Workspace (agents that take actions on behalf of employees), MiMi (an AI major incident manager that joins incident bridges, triages and performs RCAs), and App360 (360-degree application analysis).
- Previously led delivery and coached the teams behind two Global Business Services products: Pegasus (organizational governance) and Brainboard (AI-driven infrastructure-as-code).
Technical Product Manager
Jan 2023 – Feb 2025
Aspire Software (Valsoft), Canada
- Owned the product vision for two car-rental SaaS products, RentAll and Bluebird Auto Rental Systems.
- Led the RentAll turnaround — rebuilt the delivery system and customer trust to cut churn to zero in ~4 months (then reverse it to growth), and improved high-priority issue turnaround from ~4 weeks to ~3 days.
Agile Coach
Sep 2020 – Jan 2023
Aspire Software (Valsoft), Canada
- Enterprise Jira champion and rotating process-improvement lead across ~60 acquired companies; turned onboarding into reusable templates run by a specialist team I trained.
- Coached cross-border teams (US, Canada, Spain, Sri Lanka, Bulgaria, Egypt) on agile and modern development practices.
Software Delivery Manager
May 2021 – Feb 2024
Easykash, Cairo
- Owned the full development-delivery process as Easykash grew to 15,000+ merchants and ~1B EGP in processed volume.
- Led PCI-DSS Level 1 certification in-house (~3 months) and extracted payments into a dedicated gateway (Easykash Gate), cutting payment issues ~70% in three months.
Scrum Master / Product Owner
Mar 2019 – Apr 2021
Easykash, Cairo
- Delivered Easykash's core payments engine from scratch — no-account checkout and one creation flow across many product types — plus 9 further products.
- Designed the consumer credit-scoring model for Qasatly, a concurrent BNPL venture: a self-improving, cohort-versioned approach to cold-start lending in a market with no credit bureau.
Agile Trainer
2020
Udemy · Sprints · Omni212
- Built and published a Udemy agile-transformation course (nearly 5,000 students since 2020); prepared bootcamp graduates at Sprints.io and taught Scrum at Omni212.
Cofounder
2017 – 2018
Eden Studios, Cairo
- Cofounded a software studio; first product an electronic healthcare record (EHR) for clinics and hospitals.
Earlier: English instructor at Berlitz International (learners from 10+ countries, 5 continents); teaching assistant at Ahram Canadian University.
Certifications
Awards
- Employee of the Month — Sep 2023
- Excellence Award — 2021
- Instructor of the Year — 2015
- 2nd Best Instructor — 2016
Skills
Agile transformation · Scrum / Scrumban / Kanban · product & delivery management · business analysis · coaching & training · SQL & DB management · Linux shell scripting · Git
Tools
Jira · Aha! · Azure DevOps · Bitbucket / GitHub / GitKraken / ZenHub · Trello · AWS
Selected products
Easykash (payments & gateway) · Qasatly (BNPL) · RentAll & Rentworks (car rental) · Heaven (e-wallet)
Education & Languages
B.Sc. Computer Science
October 6th University, Egypt · 2014 – 2018
English & Arabic — bilingual